NRI Wings
Refund & Cancellation
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Refund & Cancellation
At NRIWINGS, we are committed to providing top-quality digital marketing courses and ensuring a seamless learning experience. However, we understand that circumstances may change, and you may need to adjust your plans. Our refund and cancellation policy is designed to address these situations fairly and transparently. Please read the details carefully before enrolling in any of our courses.
Refund Policy
- Full Refund:
- You are eligible for a full refund if a cancellation request is made within 7 days of purchase, provided you have not accessed any course content.
- Partial Refund:
- If less than 25% of the course content has been accessed, a partial refund may be granted, subject to a 15% administrative fee. This covers the cost of processing and resource allocation.
- Non-Refundable:
- Refunds are not available if:
- More than 25% of the course content has been accessed.
- The refund request is made after 7 days from the purchase date.
- The course is part of a promotional or discounted package.
- The course is a customized or tailor-made program designed specifically for you.
- Refunds are not available if:
Cancellation Policy
- Pre-Course Cancellation:
- If you wish to cancel your registration before accessing any course material, you must notify us via email at ([email protected]) within 7 days of purchase.
- Mid-Course Cancellation:
- Cancellations during an ongoing course are permitted, but refunds will not be granted if you have accessed more than 25% of the content.
- For subscription-based courses, cancellations will stop future billing cycles, but no refunds will be issued for the current billing period.
- Workshops and Live Sessions:
- Cancellations for workshops or live sessions must be made at least 48 hours prior to the session. Missed sessions will not be refunded or rescheduled unless otherwise stated in the program terms.
How to Request a Refund or Cancellation
If you would like to request a refund or cancellation, please follow these steps:
- Send an email to ([email protected]) with the subject line “Refund Request” or “Cancellation Request”.
- Include your name, course name, proof of purchase, and a brief explanation of your reason.
- Our team will review your request and respond within 2-3 business days.
Refunds will be processed within 7-10 business days upon approval and credited back to the original payment method.
Exceptions and Special Cases
We understand that life happens, and special cases such as medical emergencies may arise. If you believe your situation warrants an exception, please contact us at ([email protected]) with relevant documentation. While we cannot guarantee approval, we will do our best to accommodate your needs.
